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We Deliver Worldwide

Shipping policy

DELIVERY

All deliveries are shipped from our warehouse in Malaga, Spain. Your order will be carefully packed in protective materials, and you will receive a shipping notification via email when your package is on its way.

Estimated delivery time within standard delivery is 3-7 business days but varies from country to country.

SHIPPING RESTRICTIONS TO THE US

Smaller items such as table mats, wall decor or others that can fit in smaller boxes up to a certain size can be shipped and will encounter no issues going through customs.

However, shipping items on a larger scale such as sofas, tables or anything that may need to be palletised and shipped by sea is considered as an import or export.

This means that the following information is required in order to receive the shipment:

  • COMPANY NAME
  • TAXPAYER ID
  • EIN NUMBER

Additionally, customers in the US may need to fill out a CBP form required at the customs.

 

TRACKING

 

Orders delivered by courier will require a signature on arrival. If you are not in, they will leave a note so you can contact them and re-arrange a delivery. A mobile number is required in case we or the courier company need to contact you regarding your delivery. If you do not have a mobile phone, please enter a landline day phone number.

 

Once your order is dispatched you will receive an automatic e-mail informing you of the delivery date, transportation company, the parcel-ID and all relevant information for tracking the parcel. You can verify the state of your shipment at any time from the couriers website, this way you always know the exact location of your order.