How to order
Purchasing step-by-step
1. Browse through our online catalogue using the navigation bar and selecting categories from the drop-down menus. Alternatively, click on the magnifying glass in the top right-hand corner to narrow down your search.
2. Once you have found the product you want, choose the quantity you wish to order. Some products will require you to choose a size, colour or other details from a drop-down menu.
3. If you would like to continue shopping, select the "Add to cart" button and your chosen product/s will be added automatically to your shopping cart. If you have finished browsing, you can select the “Buy it now” option that will take you directly to checkout.
4. You can view the contents of your shopping cart at any time while browsing without navigating to another page by clicking on the shopping cart icon in the top right corner.
NOTE: In your shopping cart you have the option to remove and edit the quantities of any items selected. Here you can also view the basic information of each item and the SUBTOTAL of your cart which does not include Shipping.
5. If you are ready to checkout, check that the items listed in your shopping cart are correct and then select a payment option for Express Checkout (Google Pay, Apple Pay, PayPal etc.) and follow the instructions or simply “Place your order” for any other payment options.
6. Once you start placing your order you will be taken to the secure checkout page where you will be asked to enter your Contact Information.
NOTE: If you already have an account with us, click on the “Log in” button above the email enter bar and sign in with your email address and password. You can always place an order without registering.
7. Fill in your Shipping Address.
8. Add any Gift Cards and/or Discount/Affiliate codes in the field on the right hand side of the screen.
9. Click on the “Continue to Shipping” button after checking that all the fields are entered correctly.
10. Choose a Shipping Method and view the TOTAL of your purchase on the right hand side of the screen.
11. Click on the “Proceed to payment” button.
12. Select your chosen Payment Method and follow the instructions.
13. If your Billing Address is different from your Shipping Address, please select the option to “Use a different billing address” on the bottom left of the screen, and fill in the correct billing information.
NOTE: If you have a Gift Card and/or Discount/Affiliate code, you can enter it in the field on the right-hand side of the screen at any point before clicking on the “Pay Now” button.
14. Click the “Pay Now” button and proceed to check your email for a confirmation from us to ensure that your order has been registered in our system.
If you do not receive this email confirmation, please contact our Customer Service.