WHAT'S THE BENEFIT OF JOINING THE PROGRAM?

You’ll have the opportunity to earn points in a simple way and shop with a discount.
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DOES IT COST ANYTHING TO JOIN?

Our loyalty program is totally free! It's our way to say 'thank you' to our awesome customers!

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WHAT COUNTS AS ACCUMULATION?

You'll receive Zoco Points for every money spent on Zoco Home Items. This doesn't consider taxes nor complementary services such as transportation.

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WHAT DO I DO IF I BELIEVE POINTS WERE NOT PROPERLY CREDITED TO MY ACCOUNT?

Don’t worry, you can always send us an email to loyalty@zocohome.com and we will help you.

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HOW CAN I SEE MY CURRENT POINTS?

You’ll be able to see your points in your loyalty profile you created with us. Our loyalty program has been created with you in mind and is clear and easy to follow!

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DO I GET NOTIFIED WHEN EARNING A REWARD?

Yes, you will receive an email every time you earn!

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HOW CAN I UPDATE MY INFORMATION?

All your information will be updated on the loyalty program.

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IS THERE A LIMIT TO HOW MANY ORDER POINTS I CAN GET?

There is no limit. The more active you are and the more you spend, the more points you earn!

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HOW CAN I SPEND MY POINTS?

You are free to spend your points on all our Zoco Home items!

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CAN I USE MULTIPLE REWARDS AT THE SAME PURCHASE?

Yes, you have earned these points! The more points you earn, the bigger the reward.

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CAN I COMBINE MY LOYALTY PROGRAM REWARDS WITH OTHER DISCOUNTS?

Your loyalty rewards can be use in all our products but you can't combine with other discounts or discounted products.

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CAN MY POINTS EXPIRE?

No, your points are there for you to enjoy at any time without an expiration date.

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HOW CAN I REFER A FRIEND OR FAMILY?

In your Loyalty Program Profile, copy and paste the link referral to share with your friends anywhere.

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WHEN I EARN POINTS, CAN I REDEEM THEM IMMEDIATELY?

Yes, when you earn points, they are automatically put into your profile. We keep things simple to use for you!

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If you have any other questions regarding our loyalty program, please feel free to contact us at info@zocohome.com