Terms of service
TERMS OF SERVICE
1. General information
This website is operated by Zoco Home S.L.
Zoco Home S.L.
Carretera de Mijas 3.6km
29650 Mijas, Málaga, Spain
VAT: B93508414
By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service.
2. Use of the website
By using this website, you confirm that:
- You are at least 18 years old or have permission from a legal guardian
- You will not use our products for any unlawful or unauthorised purpose
- You will not violate any applicable laws or regulations
We reserve the right to refuse service to anyone at any time.
3. Products & availability
All products are subject to availability.
Some products may be:
- Pre-order
- Made to order
Delivery times are estimates and may vary.
We reserve the right to discontinue or modify products without prior notice.
4. Pricing
All prices are displayed in euros (€) and include VAT where applicable.
We reserve the right to modify prices at any time and to correct errors in pricing or product descriptions.
Shipping costs are calculated at checkout.
5. Orders
Once an order is placed, you will receive a confirmation email.
Zoco Home reserves the right to:
- Refuse or cancel any order
- Limit quantities
- Correct errors in product or pricing information
Made-to-order items cannot be cancelled once confirmed.
6. Payment
We accept a range of secure payment methods, including:
- Credit and debit cards
- Bank Transfer
- PayPal
- Apple Pay and Google Pay
- Klarna
- iDEAL
- Zoco Home Gift Cards
All payments are processed through secure third-party providers. Zoco Home does not store card details.
7. Shipping & delivery
Orders are dispatched from Málaga, Spain.
Delivery times and methods vary depending on the destination and product type.
For full details, please refer to our Shipping Policy.
8. Returns & cancellations
Customers have the right to request a return within 14 days of delivery for eligible items.
Certain items are excluded, including made-to-order products.
For full details, please refer to our Returns & Refund Policy.
9. Warranty
All products are covered by a two-year legal warranty under Spanish law.
This warranty applies to manufacturing defects present at the time of delivery.
10. Limitation of liability
Zoco Home shall not be liable for:
- Indirect or consequential damages
- Delays caused by logistics providers
- Misuse of products
- Force majeure events beyond our control
11. Intellectual property
All content on this website, including images, text, graphics, and branding, is the property of Zoco Home and may not be used without prior written permission.
12. Privacy
Your submission of personal information is governed by our Privacy Policy.
13. Governing law
These Terms of Service are governed by Spanish law.
Any disputes shall be subject to the jurisdiction of the courts of Málaga, Spain.
Last updated: May 2026